Start your career in IT support with our Service Desk Support Agent position. This beginner-level job is tailored for individuals who are new to the customer support industry. From handling initial customer inquiries to solving basic technical issues, you will be equipped with all the tools and training needed to succeed. This remote role allows you to work from home, providing flexibility while helping customers navigate their tech problems effectively.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Customer support chat workers are in huge demand worldwide right now.
If you can start right away please apply below.